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Got a Secret Code?

Promotions at The Rosebery Hotel

15% Discount for a 3 Night Stay

15% Discount for a 3 Night Stay

5 Night Stay & Get 20 % Discount

Stay 5 Nights & Get an 20% Discount

Freeman Hospital Patients and Families 23% Off

Freeman Hospital Patients and Families 23% Off

Stay 14 Nights & Get a MASSIVE 40% off

Stay 14 Nights and Get a MASSIVE 40% OFF

Stay 7 Nights and get a HUGE 30% Off

Stay 7 Nights and get a HUGE 30% Off

Need to speak to someone?

Book your stay over the phone by calling +441912813363

Our policies

Children

We welcome children and babies at the Rosebery. Under 3's go free. If children share beds, then we can also offer discounted rates. Please contact the hotel directly to discuss your requirements. We do have a cot and guests with babies, can have access to the hotel kitchen microwave for heating bottles etc and also have use of the fridge freezer.

Pets

We absolutely, adore dogs at the Rosebery! The more the merrier, we do apply a small surcharge of £10 per night per dog. This is to accommodate extra deep cleaning. You are 1 minute away from the gorgeous huge park that is Jesmond Dene, ideal for dog walking. We can also dog sit for £8 per hour or pop in and check on your pooches, if you are out for the evening. Just drop us a line on email or give the hotel a quick ring on 0191 281 3363 for any further enquiries.

Smoking

Strictly no smoking

Accepted Payment Methods

Cash, Visa, Mastercard, American Express, JCB, Bank Transfer, PayPal

Check In & Check Out Times

Earliest check in is 2.00pm. Latest check in is 12.00am. We kindly ask that you check out by 10.00am.

Other Policies


CANCELLATIONS

Please note you will be charged for your accommodation in full, at the rate agreed at the time of booking:

Individual guests, please give notice of cancellation, 28 days prior to arrival or early curtailment.

For groups of between 2 and 4 guests, please give 60 days notice of cancellation prior to arrival or early curtailment.

For groups of between 5 and 10 guests, the hotel requires 90 days notice of cancellation or early curtailment, prior to the intended arrival date.

For group bookings of more than 10 guests, 90 days notice is required for both cancellation or early curtailment.

For the Magic Weekend, Ed Sheeran, all Graduation reservations, Great North Run weekend and other cited weekends confirmed at the time of reservation are prepayable and non-cancellable.

Some periods throughout the year are non-cancellable* (You will be notified at the time of reservation if your booking is non-cancellable).

Such charges will be deducted from your debit card (inclusive of debit card charges) or a deposit.

Please note that the hotel reserves the right to pre-authorise any card offered to secure accommodation. If the card provided does not authorise, the hotel is, unfortunately, unable to process your reservation and guarantee your accommodation and your booking will be cancelled.

We kindly request that all cancellations be made by email or by recorded delivery letter, and confirmed with an accompanying telephone call. Only then a cancellation code can then be issued. Please note if a reservation is made via a booking agency, you will need to confirm your amendment or cancellation in writing with them also.

Otherwise, it will invalidate your request.

By reserving with the Hotel, you agree to comply with all the terms of the hotel.

All terms supersede any Online Booking Portal, this is to include Laterooms and Booking.com + all of their affiliates.

PAYMENTS

Payment is made upon reservation.

Debit or Credit cards are required for all reservations with an accompanying billing address and security code.

All cards are subject to a 2.5% card charge, this includes debit cards.

We do accept AMEX/Diners Cards please via the booking portals, but booked directly with the hotel.

The bank levies a 5% charge on all card, the hotel covers 2.5% itself.

Guests can pay either by BACS or Cash. BACS to be made on the date of reservation.

All payment is taken at the time of reservation.

Any costs incurred by the hotel to repair will also be deducted from deposits/bonds/debit/credit cards, plus card charges. These costs are non-refundable

PLEASE NOTE



Unfortunately, The Rosebery Hotel cannot accept group bookings such as stag or hen parties, or same-sex party groups. Sadly, if rooms are booked independently and still part of a group, check-in will be refused and charges will still be made.

We are a small hotel and cannot accept any party groups whatsoever. Groups are considered 2 or more people.

WHY?

Being the closest hotel to the Freeman Hospital, we often have guests staying with us visiting relatives in hospital and some patients, who are undergoing chemotherapy and the like, often have a weekend release and stay with their families at weekends.

We like all our guests to enjoy a relaxing and quiet stay without any worries of unnecessary disruption.


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